Privacy Policy
Last updated: January 22, 2024
This Privacy Policy describes how dicarm.com collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from www.dicarm.com or otherwise communicate with us.
Please read this Privacy Policy carefully. By visiting www.dicarm.com and accessing any of the Services from any device, you agree to the collection, use, and disclosure of your information, as described in this Privacy Policy. If you do not agree to this Privacy Policy, please do not use or access any of the Services.
How We Collect and Use Your Personal Information
In order to provide the Services, dicarm.com collects personal information about you depending on how you interact with us. In addition to the specific uses set out below, we may use information we collect about you to communicate with you, provide the Services, comply with any applicable legal obligations, enforce any applicable terms of service, and to protect or defend the Services, our rights, and the rights of our users or others.
What Personal Information We Collect directly from you
The following sections describe the categories and specific types of personal information we collect.
Information We Collect Directly from You to provide the services:
- Basic contact details including your name, address, phone number, email.
- Order information including your name, billing address, shipping address, payment confirmation, email address, phone number.
- Account information including your username, password, security questions.
- Shopping information including the items you view, put in your cart or add to your wishlist.
Customer support information including the information you choose to include in communications with us, for example, when sending a message.
Information We Collect automatically
We also automatically collect certain information about your interaction with our website services. To do this, we may use cookies, pixels and similar technologies ("Cookies"). Usage Data may include information about how you access and use our Site and your account, including device information, browser information, and other information regarding your interaction with our website services to improve the certain aspects of our services.
Information We Obtain from Third Parties
We may obtain information about you from third parties, including from vendors and service providers who may collect information on our behalf, including those who host, support our Site and Services, our payment processors who collect payment information to process your payment in order to fulfill your orders and provide you with products or services you have requested, in order to perform our contract with you. When you visit our Site, open or click on emails we send you, or interact with our Services or advertisements, we, or trusted third parties we work with, may automatically collect certain information using online tracking technologies such as pixels, web beacons, software developer kits, and cookies to improve our site functionality and services and to make your shopping experience pleasant and smooth. Any information we obtain from third parties will be treated in accordance with this Privacy Policy. Our third party service providers are prohibited to use your information for other purposes rather than mentioned services. We are not responsible or liable for the accuracy of the information provided to us by third parties and are not responsible for any third party's policies or practices. For more information, see the section below, Third Party Websites and Links.
How We Use Your Personal Information
Your privacy is our priority and we use the information provided to serve your shopping needs, in particular:
- Providing Products and Services and performing our contract with you, including to process your payments, fulfill your orders, to send notifications to you related to your account, purchases, returns, exchanges or other transactions, to create, maintain and otherwise manage your account, to arrange for shipping, facilitate any returns and exchanges and to enable you to post reviews.
- To send marketing, advertising and promotional communications about products and services by email, text message or postal mail.
- For Security and Fraud Prevention: To detect, investigate or take action regarding possible fraudulent, illegal or malicious activity. If you choose to register an account, you are responsible for keeping your account credentials safe. We highly recommend that you do not share your username, password, or other access details with anyone else. If you believe your account has been compromised, please contact us immediately.
- Communicating with you and providing you with customer support and improve our Services. This is in our legitimate interests in order to be responsive to you, to provide effective services to you, and to maintain our business relationship with you.
Cookies
Like many websites, we use Cookies on our Site. We use Cookies to power and improve our Site and our Services (including to remember your actions and preferences), to run analytics and better understand user interaction with the Services (in our legitimate interests to administer, improve and optimize the Services). We may also permit third parties and services providers to use Cookies on our Site to better tailor the services, products and advertising on our Site and other websites.
How We Disclose Personal Information
In certain circumstances, we may disclose your personal information to third parties for legitimate purposes subject to this Privacy Policy. Such circumstances may include:
- With vendors or other third parties who perform services on our behalf (e.g., IT management, payment processing, data analytics, customer support, cloud storage, fulfillment and shipping).
- With business and marketing partners, to provide services and advertise to you.
- When you direct, request us or otherwise consent to our disclosure of certain information to third parties, such as to ship you products or through your use of social media widgets or login integrations, with your consent.
- With our affiliates or otherwise within our corporate group, in our legitimate interests to run a successful business.
- In connection with a business transaction such as a merger or acquisition to comply with any applicable legal obligations to enforce any applicable terms of service, and to protect or defend the Services, our rights, and the rights of our users or others.
Rather than what was described, we don’t use or disclose your personal information for other purposes.
User Generated Content
Our website and services may enable you to post product reviews and other user-generated content. If you choose to submit user generated content to any public area of the Site, this content will be public and accessible by anyone.We do not control who will have access to the information that you choose to make available to others, and cannot ensure that parties who have access to such information will respect your privacy or keep it secure. We are not responsible for the privacy or security of any information that you make publicly available, or for the accuracy, use or misuse of any information that you disclose or receive from third parties.
Third Party Websites and Links
Our Site may provide links to websites or other online platforms operated by third parties. If you follow links to sites not affiliated or controlled by us, you should review their privacy and security policies and other terms and conditions. We do not guarantee and are not responsible for the privacy or security of such sites, including the accuracy, completeness, or reliability of information found on these sites. Information you provide on public or semi-public venues, including information you share on third-party social networking platforms may also be viewable by other users of the Services and/or users of those third-party platforms without limitation as to its use by us or by a third party. Our inclusion of such links does not, by itself, imply any endorsement of the content on such platforms or of their owners or operators, except as disclosed on the Services.
Children's Data
Our website Services are not intended to be used by children, and we do not knowingly collect any personal information about children. If you are the parent or guardian of a child who has provided us with their personal information, you may contact us using the contact details set out below to request that it be deleted.
Security and Retention of Your Information
Your information security is our priority, and we use industry best practices to keep your information secure. However please be aware that no security measures are perfect and we cannot guarantee “Perfect security’’ We recommend that you do not use insecure channels to communicate sensitive or confidential information to us.
How long we retain your personal information depends on different factors, such as whether we need the information to maintain your account, to provide the Services, comply with legal obligations, resolve disputes or enforce other applicable contracts and policies.
You may choose to contact us to correct your personal information, or to unsubscribe from the promotional emails you subscribed to receive.
Changes to This Privacy Policy
We reserve the right to update this Privacy Policy from time to time, including to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on the Site, update the "Last updated" date and take any other steps required by applicable Canadian law.
Contact
Should you have any questions about our Privacy Policy, please contact us at support@dicarm.ca.
